Frequently Asked Questions

Everything you need to know about Simple Timesheet. Can't find what you're looking for? Contact our team.

FAQ Content

Getting Started

What is Simple Timesheet?

Simple Timesheet is a cloud-based time tracking application designed for teams of all sizes. It allows users to log their working hours effortlessly, managers to monitor project progress, and generates instant insights for better decision-making. Our focus is on simplicity, making time tracking so easy that your team will actually use it.

How do I get started with Simple Timesheet?

Getting started takes less than 5 minutes. Simply sign up for a free account, create your first project, and invite your team members. Simple Timesheet is free forever for up to 10 users, no credit card required. Your team can start tracking time immediately.

Is Simple Timesheet really free?

Yes, Simple Timesheet is free forever for up to 10 users. No credit card required, no time limit. You get access to all features including unlimited projects, team dashboards, and integrations. For teams larger than 10, paid plans start at just €2 per user per month.

Do I need any technical knowledge to set up Simple Timesheet?

No technical knowledge is required. Simple Timesheet is designed to be intuitive and requires no training. If you can use email, you can use Simple Timesheet.

Features & Functionality

What features are included?

All plans include: unlimited projects and teams, team and individual dashboards, Microsoft Teams integration, automated reminders, Excel export, API access, priority support, and enterprise-grade security. We believe in one plan with all features, no tier confusion.

Does Simple Timesheet integrate with Microsoft Teams?

Yes, Simple Timesheet offers native Microsoft Teams integration. You can receive automated reminders directly in Teams to ensure team members don't forget to log their hours. Set custom reminder schedules that work for your workflow.

Can I export my data?

Yes, you can export timesheets to Excel with one click. We also offer an API for integration with Power BI, your ERP system, or any business intelligence tool. Your data is always accessible.

Is Simple Timesheet available on mobile devices?

Yes. Simple Timesheet has a free mobile app for iOS and Android, and the web app is fully responsive on desktops, tablets, and smartphones. Everything syncs instantly between the app and the web.

Can I track time for multiple projects?

Yes, you can create unlimited projects and teams. Organize your work by client, department, or any structure that fits your needs. Each project can have custom settings.

Pricing & Billing

How much does Simple Timesheet cost?

Simple Timesheet is free forever for up to 10 users — all features included, no credit card required. For larger teams, the Team+ plan costs €2 per user per month. No tiers, no hidden fees.

Are there any hidden fees?

No. The €2/user/month price includes everything: all features, support, updates, and integrations. No setup fees, no training fees, no surprise charges.

Can I cancel anytime?

Yes, absolutely. There are no long-term contracts or commitments. Cancel your subscription at any time, and you'll continue to have access until the end of your billing period.

Do you offer discounts for annual billing or large teams?

Yes, contact our sales team for annual billing options and volume discounts for organizations with more than 50 users. We also offer special pricing for non-profit organizations and educational institutions.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express) and can arrange invoicing for larger organizations.

Security & Privacy

Is my data secure?

Yes, security is our top priority. Your data is protected with advanced encryption at rest and in transit. Our infrastructure complies with ISO/IEC 27001 and GDPR standards for guaranteed confidentiality.

Is Simple Timesheet GDPR compliant?

Yes, Simple Timesheet is fully GDPR compliant. We follow strict data protection practices and give you full control over your data. You can export or delete your data at any time.

Where is my data stored?

Your data is stored in secure, enterprise-grade data centers with automatic backups. We use industry-standard security practices to ensure your data is protected.

What happens to my data if I cancel?

If you cancel, you can export all your data before your subscription ends. We retain your data for 30 days after cancellation in case you change your mind, then it's permanently deleted per your request.

Support

How can I get support?

Our support team is available via email. We typically respond within 24 hours during business days. Team+ users get priority support.

Do you offer training or onboarding?

Simple Timesheet is designed to be so intuitive that formal training isn't necessary. However, we offer video tutorials, documentation, and personalized demos for teams that want them.

What languages do you support?

Simple Timesheet is available in English, French, and Spanish. Our support team can assist you in all three languages.

Still have questions?

Can't find what you're looking for? Our team is here to help.